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Kiu Sai
Yan Luo

Yan Luo

Hospitality and Event Management

银行 / 贷款

Kiu Sai, Yuen Long
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社会

关于Yan Luo:

A fresh graduate possessing eagerness to develop and self improve. With sufficient experience on customer service skill and passion to explore in relevant industry to consequently evolve professionally. Ability to manage multiple projects effectively. Currently, pursuing a full-time position beginning from July 2023.

经验

1.World of Hospitality | Marketing and Graphic Design Team

Key responsibilities:

  • Design the event logo and theme
  • Produce promotional video and podcast
  • Operate various social media to attract guests
  • Photoshooting during the event

2.Four Seasons Hotel Shenzhen | Reservation Coordinator

Key responsibilities:

  • Analyze current and past financial data
  • Look at recent financial performance and identify trends
  • Report above information to the department heads and general manager
  • Taking reservation from various channel
  • Organise guest's profile and collect guest's preferences

3.Banyan Tree Tianjin | Reception & Concierge Cross-Training

Key responsibilities:

  • Analyze current and past financial data
  • Look at recent financial performance and identify trends
  • Report above information to the department heads and general manager
  • Taking reservation from various channel
  • Organise guest's profile and collect guest's preferences

教育

Swiss Hotel Management School

Bachelor of Arts in International Hospitality and Event Management

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