Pui Lok Chan

BBA fresh graduate CUHK

Part Time Customer Service Officer (Mar 2023 – May 2023)
Livi Bank Limited

• Handle customers enquires about banking products and services. 

• Manage outbound review check Handle customer's complaint. 

• Review operation procedures and provide quality insights

Project Assistant (July 2022 – Sep 2022)

Department of Health

• Acted as team leader to allocate duties

• Communicating with citizens to answer their inquiries 

• Combining works for daily presentation

• Preparing admin work for the team

Temporary Clerk (Summer Intern) (May 2022 – Jun 2022)

  University Grants Committee

• Assisting in academic research evaluation

• Preparing assessment reports and grant records

• Communicating with professors to allocate meeting time 

• Preparing admin work for the team

 

University Education

Institute: The Chinese University of Hong Kong (Aug 2019 - Jul 2023)

Education Level: Bachelor
Major: Finance, Business Analytics
Latest GPA: 3.41
CGPA: 3.35

 

Academic Exchange
University of Leeds (Oct 2022 - Jan 2023)
United Kingdom