Carlos Lau

A highly experienced Programme Manager and certified PMP with a robust background leading complex IT and business transformation projects. Possesses a proven ability to deliver cross-functional programmes on time and within budget, driving strategic alignment, governance, and stakeholder engagement. As an accredited coach and mediator, offers advanced skills in team development, conflict resolution, and organisational change, supporting project teams and executives to achieve optimal results. Passionate about fostering collaborative environments and delivering measurable value through effective programme management, coaching, and mediation.

With over 20 years of experience in programme management and IT transformation, I have led numerous cross-functional projects from inception to completion, consistently meeting timeline, budget, and quality objectives. As a certified PMP, coach, and mediator, I am skilled in stakeholder management, conflict resolution, and team development, helping organizations achieve strategic goals and sustainable growth. My background combines deep technical expertise and strong interpersonal skills, ensuring smooth change management and effective problem-solving in fast-paced, complex environments.

Holds an MBA in IT Management and an MSc in Computer Science, combined with professional certifications including PMP, ITIL, and accreditation as a mediator and coach. This diverse educational background equips me with advanced technical expertise, strategic management skills, and strong interpersonal abilities to lead complex IT programmes and facilitate effective conflict resolution.